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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
It’s Never Too Early to Start Planning for the Future
Who claims it’s premature to delve into futuristic strategizing? Here’s a bold proposition: Why not designate 2024 as the year to excel in customer experience training? Provide your team with an enticing prospect! Plan Now for 2024: Mastering Customer Experience Training The opportune moment has arrived to infuse some enchantment into your team’s customer experience
What is Executive Presence?
In my leadership and executive coaching practice what I find is that many leaders struggle with developing Executive Presence. Mainly because many of them lack clarity surrounding exactly what it is. So allow me to define! You see, Executive Presence is the ability to project confidence, competence, and authority, while also being approachable and relatable.
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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