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What makes PSBD subject matter experts on this issue? |
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We have a team of seven subject matter experts, with over 40 years of combined experience with The Ritz-Carlton and other renowned organizations. Our team has possesses expertise in nine specific disciplines: Human Resources, Training & Development, Instructional Design, Organizational Development & Effectiveness, Workplace Safety & Security, Customer & Employee Satisfaction Survey Design & Administration, Total Quality Management , Strategic Planning, Human Performance Improvement and much more. Furthermore, our Performance Consultants are also professional trainers and certified facilitators of The 7 Habits of Highly Effectively People Workshop, and Situational Leadership II. Our consultants also worked with The Ritz-Carlton Hotel Company through two Malcolm Baldrige National Quality Awards (1992 and 1999).
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Service Tips
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Progressive disciplinary action should be used not as punishment, but to correct behavior contrary to the company’s standards. |
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