Chief Operating Officer

Vivian Bright is the Chief Operations Officer and a Managing Partner of Performance Solutions by Design. As a certified Performance Consultant, Vivian focuses her efforts on assisting clients in their discovery of purpose, foundational values and business objectives. Vivian plays an instrumental role in the development and continuous improvement of the intellectual property of Performance Solution by Design as well as its customized programs and strategic planning.

Prior to becoming part of the Performance Solutions by Design team, Vivian enjoyed a very successful 12 year career with The Ritz-Carlton Hotel Company, LLC. where she was Corporate Director of Training & Organizational Effectiveness. She was instrumental in the career pathing of over 50 Training & Development Managers both domestic and international.

Vivian is a published author of the two leadership books, The Organizational Alignment Library, a valuable resource tool that is widely used to foster effective communication, alignment, and engagement within teams and is co-author of The Leadership Book of Numbers. She has provided keynote presentations to thousands of people from various industries ranging from healthcare or government to hospitality and manufacturing. She is equally as comfortable facilitating to an audience of senior leadership as she is to front-line employees. She has the ability to relate to her audience regardless of the composition or enormity.

Vivian holds a B.S. in Business Administration from Winthrop University, with a concentration in Computer Science. She is an active member of the American Society of Training & Development and The International Society of Performance Improvement.