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This 1-hour highly interactive leadership webinar is designed to provide you with the knowledge to enhance your leadership skills so you communicate with more professionalism, confidence, and tact.
Topics We’ll Cover: Assessing Your Current Communication Skills; -Benefits of Effective Leadership & Business Communication; Identifying & Refining Your Communication Blind Spots; Communication Skills for Workplace Success; Enhancing Your Interaction in Groups, Meetings, and 1-on-1 Settings
Who Should Attend: Mid-Managers and Executives looking to move forward in their organization by developing the best possible leadership and business communication skills
Webinar Facilitator: Theo Gilbert-Jamison – CEO, Performance Solutions by Design
Theo Gilbert-Jamison is Chief Executive Officer of Performance Solutions by Design, a consulting firm headquartered in Atlanta, Georgia that helps organizations across all industries exceed expectations by elevating the customer experience from average to extraordinary.
She is also author of several popular leadership books to include: The Six Principles of Service Excellence (published in 2005), and The Leadership Book of Numbers, Volumes 1 & 2 (published in 2008 and 2012).
Prior to launching Performance Solutions by Design in 2003, Theo was Vice President of Learning & Organizational Effectiveness with The Ritz-Carlton Hotel Company where she enjoyed a successful 17-year career.
With extensive background in Executive & Leadership Development, Human Resources, and Quality Improvement — today, Theo works closely with a diverse group of organizations — ranging from automotive, legal and financial services, to education, hospitality, private clubs, luxury retail, healthcare, technology, non-profits and more.
On average, Theo’s books, workshops, videos, and webinars are viewed by over 150,000 people annually.