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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
The Six Principles of Service Excellence
Are your leaders equipped to elevate the customer experience from average to extraordinary? If you’re unsure, here are six key principles that are instrumental in creating and sustaining a culture of excellence! Principle 1: Vision and Mission – Which is a clear, simple statement that defines what your organization is about and its purpose. Principle
Elevating the Customer Experience
In this blog article we’re focusing on Raising the Bar and Elevating the Customer Experience from Average to Extraordinary. So, I’d like to quickly share MY 11 simple, sure-fire ways to create customer loyalty and delight. Most likely, we’ve all heard many times… “Creating a Culture of Excellence is a JOURNEY, not a destination.” So,
Personalized Executive Coaching For You!
Hi, I’m Theo Gilbert-Jamison and I am an author, consultant, keynote speaker, and an executive coach. And, I’d like to take just a few, short minutes of your time — to talk about Executive Coaching! Did you know, 70% of leaders who receive executive coaching report improved work performance. And, research shows that companies that
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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