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March Executive Coaching Graduates

March 26, 2025 No Comments

Congratulations to these outstanding rising stars and seasoned executives on completing this ELITE executive coaching and development program! Their dedication to leadership, organizational growth, and team excellence is inspiring and unmatched. We’re wishing them continued success as they endeavor to catapult their teams and organizations to achieve greater impact and success! This multi-dimensional program has

Check Our Our New eBook!

March 10, 2025 No Comments

What happens when two industry trailblazers come together to discuss the future of the Client Experience? The result is a wealth of invaluable insights that can propel your organization and leadership to new heights of client/customer loyalty, employee engagement, and profitability. Theo Gilbert-Jamison and Brenda Plowman are two “energizing” experts, renowned for their ability to

Elevating the Patient Experience

February 25, 2025 No Comments

When we lead by example, greatness follows! True success happens when leaders and executives embody the core values they ask of their teams—lifting everyone to new heights. A huge shoutout to the incredible leadership team at Tandem Health in Sumter, SC! They showed up, engaged, and committed to raising the bar at our workshop. I

Elevating Your Customer Experience

February 24, 2025 No Comments

Handling customer challenges with the right skills, knowledge, and confidence is key to building trust and loyalty. That’s why we’re thrilled to partner with Tandem Health to share proven strategies for resolving customer issues with professionalism and finesse. Introducing: “The Art of Listening and Effective Service Recovery” – an engaging workshop designed to empower your

Where is Your Focus?

February 17, 2025 No Comments

Did you know… that in leadership, there’s a powerful shift that can transform our approach, and make us much more effective. It’s focusing on our Circle of Influence, versus our Circle of Concern. For clarity, our Circle of Concern might include “big picture things” that worry us like –recession and economic uncertainties; unexpected changes in

Creating a Culture of Excellence

February 16, 2025 No Comments

How do world-class organizations and leaders create and sustain a culture of excellence? Well, they have six principles in common! Principle 1 – Vision & Mission: What drives a company to thrive, grow, and inspire? It all begins with a clear vision and a powerful mission. You see, a strong vision provides a sense of

February Executive Coaching Graduates

February 10, 2025 No Comments

Strong Leadership Drives Team Success

February 3, 2025 No Comments

Did you know… Highly effective leaders increase employee engagement by 70%, significantly improving retention and performance. And, their teams are also 10x more likely to outperform competitors in several key metrics. I’m excited to partner with Tandem Health to share insights on how leaders in top organizations create and sustain a culture of excellence. If

January Executive Coaching Graduates!

January 13, 2025 No Comments

Next Generation Customer Experience

January 7, 2025 No Comments

An Engaging Conversation You Don’t Want to Miss – Listen & Learn What happens when two industry trailblazers come together to discuss the future of the Client Experience? The result is a wealth of invaluable insights that can propel your organization and leadership to new heights of client/customer loyalty, employee engagement, and profitability. Theo Gilbert-Jamison

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