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Does Your Leader “Lack” CLARITY?

A leader who lacks clarity doesn’t just struggle personally — they create confusion, inconsistency, and frustration across their entire team. Here are five defining character traits that often show up when clarity is missing: #1 – Indecisive: They hesitate, delay, or avoid making decisions altogether. Instead of providing direction, they create bottlenecks — leaving teams

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Are You Leading with CLARITY?

It’s a simple question… but one that carries profound implications for your effectiveness as a leader and emerging senior executive. Because leadership today too often we’re leading through complexity, confusion, and chaos. You see, leading with CLARITY isn’t just about making decisions and driving results. It’s about how clearly you see the path ahead and

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What Participants are Saying…

What would it mean for your organization if 100% of your team walked away from a workshop saying it was valuable—and actually meant it? Last week at Garden of the Gods Club & Resort, we put that question to the test. Here’s what the audience told us after our “Raising the Bar: Elevating the Customer

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The Value of Our Words

What Do Your Words & Behaviors Communicate? Your words are never “just words” when you’re a leader.  They are signals. They are standards. They are culture in motion. Every day, leaders set the tone for their organization — not only through strategy and decisions, but through everyday conversations, reactions, and behaviors. Here’s why your words

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Leadership Blind Spots

What You Don’t See Can Potentially Tarnish Your Reputation Every leader has them. Not weaknesses. Not character flaws. BLIND SPOTS. The habits and assumptions that feel like leadership… but quietly erode trust, performance, and morale. The danger isn’t having blind spots. The danger is refusing to look for them. So, here are seven leadership blind

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5 Common Leadership MYTHS

Are You Guilty of Believing These False Narratives? Over the years in my Leadership and Executive Coaching Practice, I’ve found that there are five leadership MYTHS that continue to limit talented professionals, and it’s time we challenge them. Too many capable people hold back because they believe something about leadership that simply isn’t true. #1

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What Our Graduates Are Saying…

Congratulations to the professionals who completed the “Unlocking Your Executive Potential” executive development program in 2025. You’ve equipped yourselves with skills to lead with greater confidence, foster collaboration, and drive meaningful impact. If you’re looking to join the next wave of graduates, contact us today (info@psbydesign.com) to schedule a complimentary coaching session and to learn

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Looking for a Dynamic Speaker for Your Upcoming Event?

Theo Gilbert-Jamison is a highly respected author, leadership expert, and Learning & Development strategist recognized for her work in leadership and service excellence. Her books—including The Six Principles of Service Excellence, The Leadership Book of Numbers (Volumes I & II), and The Value of… – are trusted resources for L&D, HR, and Operations professionals seeking

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Our New Podcast is Officially Live!

For years, I’ve watched leaders carry enormous responsibility – often in silence.After more than twenty years as an Executive and Leadership Coach, I know this to be true: leadership isn’t about titles or polished answers. It’s about navigating pressure, uncertainty, and very real human dynamics—often without a playbook. That’s why I’m excited about the launch

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The New Year Isn’t About Resolutions…

It’s About Leadership Decisions, and Unlocking Your Executive Leadership Potential If you’re serious about elevating your career in the year ahead, here’s a powerful truth: No one else is responsible for your professional growth. YOU are! The most effective leaders don’t wait to be tapped, promoted, or “discovered.” They invest intentionally in their development, sharpen

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