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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
The Value of Have a Sense of URGENCY
Does your team have a “Sense of Urgency†when it comes to getting things done? Or, is it that when you delegate tasks to them, you often get the feeling they’ll get to it some day? Well, as a leader, if you often find yourself struggling with time management issues of your own and very
The Value of Attention to DETAIL
Is it me, or does it seem as though very few employees possess Attention to Detail? What exactly is ATTENTION TO DETAIL? It’s taking that extra minute or two to ensure what every product or service you are providing is absolutely PERFECT! Having a sense of PRIDE and ENJOY in the work that you put
The Value of Exceeding Expectations
If you’ve been following my RECENT blog posts, then you know that so far I’d touched on the VALUE of a Smile, the VALUE of GREETING others, and the VALUE of LISTENING. And many of you have sent me wonderful comments expressing the VALUE that you AND your team are finding in this type of
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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