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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
The Value of LISTENING
Is it just me… or have you also recently noticed that people are listening LESS and LESS? Today were focusing on the Value and Power of LISTENING…
The Value of GREETING Others
Have you ever walked into a room, office, or business establishment, and in a friendly… enthusiastic manner belted out “Good morningâ€, because that’s what WE’RE taught to say, and no one responded? As a matter of fact, you could almost hear a “pin drop†because everyone was so pre-occupied on their cellphones, that they never
The Value of a SMILE
Hi, I’m Theo Gilbert-Jamison, with Performance Solutions by Design… and in this segment we’re focusing on THE VALUE OF A SMILE. Now, you may be asking… Theo, why on earth… are you focusing on this? Well, think about how many times RECENTLY that you’ve check into a hotel, made a doctor’s visit, interacted with the
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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