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REJUVENATING Your Team!
Lately, there has been lots of talk (in business), about “quiet quitting†and work environments where the culture is TOXIC. So, on a positive note I’d like to share ten simple things that we (as leaders) can do, starting today, to rejuvenate our team. And as you listen, I’m sure you’ll hear many things that you’re
The Power of Employee Engagement
Did you know that in most companies only about 30% of employee say fully engaged? And when it comes to workplace challenges like high employee turnover, absenteeism, low customer satisfaction, and MORE, it’s OFTEN linked to low employee engagement? KEY STATISTICS As a matter of fact, according to the Gallup organization, just 33% of American
Enhancing Communication & Telephone Etiquette
Did you know… Customers greatly prefer human-to-human interactions like phone calls (62%),and email (46%), than chat, self-service, or bots — when dealing with issues. And that 77% believe a phone call is the most effective way to get an answer quickly.
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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