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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary

Upcoming Webinar Event!

Recently, I experienced a significant health event that opened my eyes to some alarming shortcomings, even within the most esteemed healthcare institutions. If you believe your organization excels but recognize there’s always room for growth, this webinar is an opportunity you won’t want to miss. This isn’t just another webinar. Be prepared to learn, share,

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How to Ask for a Raise

Mastering the Art of Asking for a Raise Negotiating a fair salary is a crucial aspect of career growth and satisfaction. However, whether you’re a seasoned professional or a rising star, knowing how and when to ask for a raise is an essential skill. And, let me start with a disclaimer that if you are

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A woman with a worried expression.

Battling Inattention

How to Overcome Distractions at Work Welcome to my Leadership Mastery Series where I’m focusing on FOUR key elements that are crucial in strengthening your leadership skills to grow professionally and ultimately elevate your work compensation and financial status. So, let’s talk about a problem or challenge that leaders and employees often face.  It’s battling

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