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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
Upcoming “Raising the Bar” Workshops
What is your team doing to “RAISE THE BAR†and Elevate the Customer Experience from Average to Extraordinary? It’s common knowledge, when leaders and employees are aligned with a common purpose of creating “memorable†customer experiences, the success they can achieve is unthinkable. In this fast-paced, highly interactive session, we’ll discuss: ·The Definition of an
Transitioning to a Leadership Role
Transitioning from being a buddy to a boss is an essential step for anyone taking on a management role. It requires a significant shift in mindset, as well as the development of new skills and behaviors that are necessary for successful leadership. The importance of making this transition effectively cannot be overstated. Failure to do
The Transformative Power of Leadership
The Transformative Power of Leadership in Elevating Customer Experience from Average to Extraordinary Levels In today’s highly competitive business landscape, customer experience has emerged as a critical differentiator for companies seeking to thrive and grow. While many businesses strive to deliver satisfactory customer experiences, it is the exceptional leaders who possess the vision, skills, and
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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