Welcome to our blog

Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary

A woman with brown hair and black jacket standing in front of a building.

Don’t Miss this Upcoming Event

Gain new skills to elevate your leadership, executive, and business acumen in 2023. Click HERE for the program agenda, location details, registration information, and more. I hope to see you there! 😊

Read More »
A woman with curly hair and a necklace.

How to Improve Your Leadership Skills

Is it just me, or does it seem like some leaders AND executives just don’t get it — when it comes to ineffective actions and behaviors they often demonstrate that create havoc, confusion, and instability in the workplace? Hi, I’m Theo Gilbert-Jamison with Performance Solutions by Design, and as a author, leadership consultant, and executive

Read More »
A woman with curly hair is smiling for the camera.

Creating a Culture of RESPECT

Is it just me? Or does it seem like people are becoming more hostile, rude, disrespectful, and uncivil at work?  Well, when you think about a toxic work environment, what comes to mind? Could it be condescending, negative, abrupt, behavior that goes unaddressed.  A lack of patience, compassion, and consideration for others. Threatening physical harm,

Read More »
Scroll to Top