Welcome to our blog

Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary

A woman is smiling and looking at the camera.

Webinar – Creating a Culture of Respect

Did you know… 72% of employees believe treating people with the highest level of dignity and respect is “very important” in the workplace. Also, respect is considered a top contributor in overall employee satisfaction and engagement, and when employees don’t feel valued and respected they more readily quit.

Read More »
A woman with curly hair is smiling for the camera.

REJUVENATING Your Team!

Lately, there has been lots of talk (in business), about “quiet quitting†and work environments where the culture is TOXIC. So, on a positive note I’d like to share ten simple things that we (as leaders) can do, starting today, to rejuvenate our team. And as you listen, I’m sure you’ll hear many things that you’re

Read More »
A woman smiling with her hand on the chin.

The Power of Employee Engagement

Did you know that in most companies only about 30% of employee say fully engaged?  And when it comes to workplace challenges like high employee turnover, absenteeism, low customer satisfaction, and MORE, it’s OFTEN linked to low employee engagement? KEY STATISTICS As a matter of fact, according to the Gallup organization, just 33% of American

Read More »
Scroll to Top