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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
The Power of Visionary Leadership
Hello my friends! I’m Theo Gilbert-Jamison with Performance Solutions by Design. And in this segment, we’re focusing on Visionary Leadership! So, I’d like to start by asking… Do you consider yourself a visionary leader? And, is it an important attribute in the success of your team?
Becoming a High-Value Leader (Part 3)
Do you find yourself constantly struggling to increase employee engagement and customer satisfaction? Whether you’re aware or not, there’s a formula for creating and sustaining a culture of excellence. And if you’re not applying it, you run the risk of not only high customer dissatisfaction, but also high employee disengagement and turnover, and steadily declining
The Power of 1-on-1 Meetings
Hi, I’m Theo Gilbert-Jamison! And, I’m an Author, Consultant, and Executive Coach. And so often in my coaching sessions I’m asked, Theo, how do I get my team to be more engaged AND energized? How do I get them to take MORE initiative? How do I get them to be more proactive in taking care of things before I have to ask? Or, how do I motivate my team?
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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