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Great Articles, Videos, Tips, and Best Practices to Help You Raise the Bar and Elevate the Customer Experience from Average to Extraordinary
Where is Your Focus?
Did you know… that in leadership, there’s a powerful shift that can transform our approach, and make us much more effective. It’s focusing on our Circle of Influence, versus our Circle of Concern. For clarity, our Circle of Concern might include “big picture things” that worry us like –recession and economic uncertainties; unexpected changes in
Creating a Culture of Excellence
How do world-class organizations and leaders create and sustain a culture of excellence? Well, they have six principles in common! Principle 1 – Vision & Mission: What drives a company to thrive, grow, and inspire? It all begins with a clear vision and a powerful mission. You see, a strong vision provides a sense of
February Executive Coaching Graduates
Congratulations to these outstanding rising stars and seasoned executives on completing this ELITE executive coaching and development program! Their dedication to leadership, organizational growth, and team excellence is inspiring and unmatched. We’re wishing them continued success as they endeavor to catapult their teams and organizations to achieve greater impact and success! This multi-dimensional program has
Theo Gilbert-Jamison is an Author, Consultant, Keynote Speaker, Executive Coach, and the Founder of Performance Solutions by Design, Inc.
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